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Foundation Process Skills and Tools – Spread the Word

June 21st, 2012

Today’s post is a little different in that instead of just providing some insight or idea that we hope you find useful, I’m going to ask for your help. But first a little background.

In just a matter of days, we will celebrate the beginning of our fifteenth year as Six Sigma Qualtec. While we go back over 25 years as Qualtec Quality Services, we became Six Sigma Qualtec when we acquired Six Sigma capabilities in 1998.  Since then we were at the forefront of the development of enterprise deployment models with different belts for different demographic groups, industry specific curriculum, integration of lean and customization for service and transactional environments.  And a constant mission through it all has been the transfer of knowledge.

As we look forward, we are amazed by what was spawned by those early days in our small niche of the business community.  The most startling aspect is how it’s really not so small anymore.  There are now thousands upon thousands of disciples of the practices with which we began years ago.  Imagine there are over 5,000 subscribers like you to our blog!  Yet we are also cognizant of how much further it can go.

Basic, foundation skills in process management and problem solving are still in high demand. Companies continue to look for ways to drive this widely applicable skillset as broadly as possible,  in the hopes of improving customer’s experience and productivity.

We believe that is really the next frontier … to expand the foundation knowledge so it’s part of everyday work for everyone …  a way of thinking.  And we know we, as individual teachers, can’t reach that broadly visiting facility by facility.  Our contribution to this next phase is to contribute our approaches, materials, tools, and methodologies.  That’s already been the case for many years with our Master Black Belt programs, but the knowledge that needs to be in everyone’s hands isn’t of the depth and intricacy of a Master Black Belt.  It’s about the fundamentals, the things that can be used every day.

So it is to the broad distribution of fundamental knowledge, especially in the services industries where process thinking is in high demand and can have significant impact, to which we will devote ourselves as we enter our fifteenth year of operations.  Our mission will become increasingly about empowering and supporting your ability to spread the word and teach the discipline in an effective way.  So be on the lookout for how we will do this with new materials and tools as we rededicate ourselves to changing the way business is conducted to make our clients successful.

Tell us about your training/skills needs

We always try to provide something of value to our subscribers in every post we make, and will continue to do so.  Now, we’re asking for your input.  If you have specific ideas or see specific needs in your organization, please take a moment to tell us about it.  It will help us tailor our content to what you really need to make a difference in your organization.  Thank you in advance for your help!

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